Whether you fly regularly for business or pleasure or visit every now and again, you may notice that there have been a lot of changes in the airport lately. Here's a recap of some of them.
Good news this week. Baggage carousel No. 3 has reopened. Down for repairs for a few weeks, it is up and running in the Baggage Claim area. Carousel No. 2 is closed for renovation but carousel no. 1 is open.
We now have one security checkpoint. You get to it from inside the Ticketing Hall. It’s located between the United and Southwest ticket counters. The consolidated checkpoint is more efficient. Wait times is usually under 10 minutes, but passengers still need to arrive with enough time to check in and get screened to arrive at your gate before your airline begins boarding, which is typically 30 minutes before scheduled departure.
Airline Boarding Gates
When you leave the new checkpoint and are ready to head to the boarding gate, look for the black and yellow signage to direct you. The signs hang from the ceiling. Then check your boarding pass – you need to know if you are on Concourse A or Concourse B.
Delta Air Lines and Silver Airways are located on Concourse A. Turn right when you leave the checkpoint.
Passengers flying JetBlue, United, Southwest, American and U.S. Airways should walk straight out of the checkpoint, down the food court hallway and then down the walkway to Concourse B.
Do not get caught up in the flow of arriving passengers headed for baggage claim. They will exit the secure area of the airport. If you are flying out and exit the secure area, you will have to go through security again. No one is permitted return to the airline gate via the TSA exit lane.
At the gates, the airlines have moved around. Many are in the new addition on Concourse B and others have relocated within the old section to accommodate construction.
Dining options before security are limited during construction. Veranda News, which is located near the Ticketing Hall, has gifts, news and books as well as a selection of sodas, water and grab-and-go sandwiches and snacks. Vending machines are located near baggage carousel No. 3. You can use cash, credit or debit card or pay-by-phone apps for sodas, water and snacks. Vending coffee is coming soon. In the meantime, help yourself to complimentary coffee available at the CHS Information Desk in Baggage Claim.
In mid-June, Harvest & Grounds Bakery and Café will open right across the hall from Veranda News. The café will feature Charleston’s own King Bean Coffee Roasters as well as a selection of fresh grab-and-go food.
Dining after security
The great thing about the redesigned airport is passengers can freely roam between our two concourses after clearing security. That means when you get through security, you can relax and enjoy a variety of convenient options in dining and shopping.
Low Country Harley Davidson is the first retail gift store to open for business. It is located near the consolidate checkpoint and entrance to Concourse A. Among the news restaurants already open is DeSano Pizza Bakery on Concourse B. In addition to pizza, Hudson News and Delaware North, the retail and dining concessionaires, respectively, operate kiosks with a variety of grab-and-go snacks, salads, sandwiches and beverages. And the Samuel Adams bar remains open to serve frosty beverages and drinks to passengers on Concourse B.
On Concourse A, where renovation is about the start, the Café Sienna and adjacent Samuel Adams bar are open for the time being, along with news and snack kiosks operated by Hudson News.
The food court, home to Dunkin Donuts, has closed for construction. Dunkin Donuts will reopen when its new space is built later this year.