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Mobile ordering comes to CHS dining

6/6/2016
 

Forget the lines because grab and go dining just got a little easier at Charleston International Airport.

CHS dining concessionaire Delaware North Companies has starting using the app Grab at Harvest & Grounds and DeSano Pizza Bakery. Passengers can order anything off the restaurant menus from their mobile device, pay electronically and pick up their order without waiting in long lines.

“We’re excited to give passengers another way to enjoy dining at the airport,” said Greg Leonard, DNC’s general manager at Charleston International.

When DNC’s other restaurants open later year, mobile ordering also will be available at Burger King, Caviar and Bananas, Charleston Beer Works and the Jack Nicklaus Golden  Bear Grill.

Leonard said the idea came from airline pilots who wanted to step off the plane and have food ready to go quickly. When signing up for mobile ordering, passengers can receive notifications about discounts and specials at CHS restaurants.

Grab, the largest e-commerce platform in U.S. airports, launched mobile ordering capabilities this month. Grab allows users to view menus, gauge wait-times and place or hold pre-paid orders at participating airport restaurants. The app is being used at more than 40 airports nationwide.

 “With the summer travel season ramping up, now is the perfect time to launch Grab in our restaurants at Charleston International Airport,” said Kevin Kelly, President of Delaware North’s travel hospitality business. “Our focus is to make air travel stress free and delicious.  Grab’s mobile ordering service allows us to deliver both, providing passengers with a memorable travel experience.”

“Grab aims to eliminate some of the stressors associated with air travel today,” said Mark Bergsrud, CEO of Grab. “Passengers no longer have to wait in lines for food, or run blindly through unfamiliar terminals for fear of missing a flight. We are improving the airport experience by empowering passengers with the resources they need wherever they travel in our network.”

The Grag app is free to download from the Apple Store and Google Play. For more information on Grab, visit www.grabmobileapp.com.

Alcohol purchases, which require identification for proof of legal drinking age, cannot be made through the mobile ordering. Alcoholic beverages must be consumed within the perimeter of the dining establishment where purchased.

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